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Testimonials
Read patient testimonials for Madsen & Hirsch Dental Care.
We think you can tell a lot about dentists in the Madison area from their patient testimonials. Drs. Craig Madsen and Mary Hirsch and their staff are proud that our commitment to excellence in general dentistry and cosmetic dentistry has earned so many positive testimonials from patients. See for yourself what actual patients say about their experience with Drs. Madsen & Hirsch.
Patient Reviews
Just a short note to express my sincere appreciation and pleasure with the dental work you have done for me. I once had a gentleman friend tell me that if I ever needed a complete lower denture to be sure it was secured. When the time came that a complete lower denture was needed, I remembered his words.
My local dentist referred me to you and I set up an initial examination appointment. You were just great! You took the time to explain in detail about everything that would take place and how it would be accomplished.
I chose to have my remaining teeth extracted and two implants placed to secure my lower denture. The procedures went very well! If I had to do it all over again, I would do the exact same thing! It is definitely worth the investment. Anyone who needs a lower denture should consider this option – they will not regret it! My denture is secure, no clicking or movement, I am able to eat whatever I want and am not afraid that my denture will come flying out or get off center.
Thank you for doing this procedure for me. It was a pleasure working with you and your staff. If you ever have a patient that is unsure about this procedure, feel free to send them my way or show them this letter. They will never be sorry that they had this done.
Thank you for doing such an outstanding job! You're the best!
Sincerely, "
"My veneers here were great! You cannot even tell they were restored! Dr. Madsen is an artist. "
We highly recommend Drs. Madsen and Hirsch for all your dental and orthodontic needs. "
" From the beginning my experience with Drs. Madsen and Hirsch has been warm, caring and professional on all levels from the techs to the hygienist to the receptionist to the dentists. I think this can only come from a group of people who are competent at and happy with the work they are doing. I have had my smile transformed so that even my mother will stop me in mid-sentence to tell me my teeth look wonderful. Dr. Madsen is pleasant and easy to work with. I always feel like he is invested in making sure I can make knowledgeable choices that will keep me happy for years to come. He is sensitive regarding cost, but gives only first quality dentistry, so we've worked at MY pace in terms of cost in creating a workable treatment plan. "
" Follow-up to procedures is unlike anything I have ever experienced. I left the office with numbers to call if I experienced any discomfort and was encouraged to use them. I never needed to. I received a call the day after to check on me. On the few occasions that I needed attention between appointments, I was given one the day I called and never made to feel like an inconvenience. I received the same time and attention as if I had a regularly scheduled appointment. "
From routine cleanings to preparation for adjustments to prior major work, I am very satisfied. Recent work included replacing an old crown that was failing, with the new "one appointment" (no temporary crown) replacement process, that went exceedingly well and I am scheduled for the next replacement.
Good dental care is important no matter what age one might be and I would recommend Dr. Madsen and his staff for the best care one could expect. "
If you have ever wished that a dentist would take a holistic approach to your care, look no further. I am not speaking of 'holistic' in the sense of a specific, alternative methodology, but simply as a whole-body approach to dental care. Obviously, they treat only your dental needs, but their concern and consideration of other factors in your life that are affecting your mouth (evidenced through TMJ, bruxism or other issues) significantly enhances their approach to patient care. The team of Drs. Madsen and Hirsch means that if you do require dental surgery identified by Dr. Madsen, Dr. Hirsch can perform it in the same office. There is no need to go to yet another clinic, and deal with a whole new set of check-in procedures. Communication is transparent, and the quality of work is excellent. The goal is always comfort and care of the patient, and preservation of tooth and gum structure.
The office staff of technicians, hygienists and office management are fantastic, and it is clear that everyone is there as a team member to support each patient, in a very personal style. They add to the overall sense of professionalism and competency in managing your dental care, or dealing with insurance issues.
Some people go to the dentist with a bit of fear and much reluctance. When I go to my dentist, I get into the chair and totally relax, knowing I am in good hands. "
The best thing they both said is they're a husband and wife team, that you can get nearly all of your services there and not have to be referred around. The cleaning through to restorative and cosmetic treatments can all be handled between them and they work well together....wow a truly working marriage....I had to check that out anyway!
So off I went. It was a completely different experience. I told them right away about my fear of dentists and ever since they've treated me with kid gloves, giving me better information, taking way more time than most healthcare providers, answering questions and helping me through in a fun and caring way. The attention to detail and dedication to achieving as nearly perfect a tooth that is healthy for the long run with every effort is really refreshing. I like that they run their business the way I run mine. That philosophical sameness means a lot to me.
I am particularly happy with the cosmetic work we did together, with Invisalign and overlays. Pictures taken of me are unbelievable now and my friends and family tell me it's beautiful. It's actually fun to smile now. "
His staff is attentive, and together with his staff I felt at ease and comfortable during the surgery. Thanks for the great work! "
I think I have been a patient for 25 years and continue to be even though I live 1500 miles away. "
The story I would like to tell is about my first appointment to have some teeth pulled. I wasn't too nervous because of how comfortable I had been made to feel at my first few appointments, but let's be honest; getting teeth pulled is nothing anybody looks forward to. I went into the appointment, and they started prepping me. After a long time of them “prepping” me, I asked if they were going to start soon. Dr. Madsen replied that they were actually all done. Seriously! I didn't feel a thing!
I would honestly recommend Madsen & Hirsch Dental Care to anyone. Anyone who can make me that comfortable in a dentist's chair is definitely worth my business. "
Today my teeth are in good shape. With Dr. Madsen's guidance I have decided to have braces put on my teeth (again!) to correct an overbite that is wreaking havoc with my teeth and the muscles in my lower face, jaws and neck. I am also going to have several crowns replaced once the orthodontic treatment is finished.
I trust Dr. Madsen and the staff of Madsen & Hirsch and I am grateful for their care these past two years. I am so glad I chose Madsen & Hirsch Dental Care that day I “let my fingers do the walking through the yellow pages.” My expectations have been surpassed exponentially. I can't say enough about how well taken care of I feel as a client of Drs Madsen and Hirsch, Amy, Becky, Sarah. "
I have been going to Dr. Madsen for the past four years and have had nothing but the most excellent service and the best dental hygienist work ever. It is pain free and no waiting for crowns. Dr. Madsen works with your budget and long term goals for my teeth.
The greatest part is, they assist me with my insurance and my flex plan. And, everything is done right there. The whole office works as a team. There is never any waiting either. This is a great place for your teeth! "